Sample Email to Existing Customers: 5+ Best Examples

Writing letters to your clients that are insightful, relevant, and engaging is a terrific approach to showing them how much you value their business.

Writing letters to your clients could let you stand out from the competition and develop enduring relationships with them. To ensure your letter is pertinent, expert, and personable, customize it for the particular client and circumstance you are addressing.

Sample Email to Existing Customers That Get Response:

Sample Email to Existing Customers: 1

Dear [name of the recipient]

A flourishing little firm is comparable to a family. Everyone engaged, especially the loyal clients we’ve grown to value, plays a part in the interpersonal and professional connections that propel us ahead. However, according to our records, you haven’t done business with us in a while. We value the relationship you have with us and the business you conduct. Without devoted customers like you, we couldn’t survive.

Please let us know if there is anything we can do to win back your business or if something happened that made you decide to stop doing business with us. We’d like to discuss some recent enhancements we’ve made with you regarding our services and what we have to offer. We’d be thrilled if you thought about returning to us. We can guarantee you pricing and levels of service that are higher than those you previously encountered with us and those provided by our rivals in an effort to win you back. Please feel free to contact us whenever it suits you.

We have copies of brochures or other materials that describe the changes our company has made since reopening. We hope you will benefit from our revised pricing. In fact, we’ll guarantee pricing and services that surpass the terms of our previous agreement with you in an effort to respect our personal and professional relationship. We are certain that we can continue to work together while also meeting your company’s needs. We anticipate hearing from you.

Regards,

[Name or company of the sender]

[Signature or logo of the sender, if any]

Sample Email To Existing Customer

Sample Email to Existing Customers: 2

Dear [name of the recipient]

Everyone has experienced hardship due to the pandemic that occurred last year. People’s relationships, both personal and professional, have suffered, and so have the partnerships between corporations. We’ve noticed that we’re missing your regular business now that things are starting to get back to normal.

Aside from the pandemic’s consequences, if there is anything you feel needs to be mentioned concerning our service or products, please contact us. For the past [Mention the numbers] years, we’ve enjoyed meeting your [service/product] needs and look forward to doing so going forward. We have copies of brochures or other materials that describe the changes our company has made since reopening. We hope you will benefit from our revised pricing. In fact, we’ll guarantee pricing and services that surpass the terms of our previous agreement with you in an effort to respect our personal and professional relationship.

However, we have discovered that you haven’t placed any orders with us in the previous [Mention the numbers] months after reviewing our client accounts. Is there a specific reason you haven’t gotten in touch with us? If it is true that we have temporarily lost your company, we would be happy to meet with you to go over your future goals. We’re interested in learning the reason(s) behind your decision to do business elsewhere. We will undoubtedly take all the necessary steps to better ourselves, win your business, and satisfy your needs.

We are certain that we can continue to work together while also meeting your business needs. We anticipate hearing from you. We’d be thrilled if you thought about returning to us. We can guarantee you pricing and levels of service that are higher than those you previously encountered with us and those provided by our rivals in an effort to win you back. Please feel free to contact us whenever it suits you.

Regards,

[Name or company of the sender]

[Signature or logo of the sender, if any]

Sample Email To Existing Customer

Sample Email to Existing Customers: 3

Dear [name of the recipient]

I’d like to thank you personally for being such a long-term customer of ours; it really means a lot to us. You’ve been with us for quite some time now, and your business means everything to us. Without people like you, our business wouldn’t be able to function and wouldn’t exist.

I would like you to know that while you have ordered some bi-lingual learning tools from us before, we’re having a super sale on some of our advanced courses that might interest you. You took an interest in [Mention the subject], well we have [Mention the subject] from our most popular software series for only $[Mention the amount of money]

Your request for a refund of [product name, subscription price, etc.] is being investigated. We will definitely return your [amount of money] payment in light of [the delivery delay, your dissatisfaction with the product, our mistake in giving you the wrong product, etc.]. This reimbursement will be applied to your credit card. Within [numbers]to [numbers] business days, you should notice this return on your credit card statement.

Act immediately and without hesitation, or it might already be too late since there are many different languages available at this fantastic price. I sincerely appreciate your patronage and look forward to continuing our collaboration. Every day of the year, our top-notch customer service team is here to answer any queries you may have. You can reach them at [Mention the phone number] or [email id]. Your satisfaction is important to us, so please feel free to share any feedback you may have. We value your feedback and will make every effort to address your concerns. as a token of our goodwill. We hope you’ll try us again soon.

Regards,

[Name or company of the sender]

[Signature or logo of the sender, if any]

Sample Email To Existing Customer

Sample Email to Existing Customers: 4

Dear [name of the recipient]

I hope you are well and reading my email. Since I have enjoyed working with you and your team on the current content writing job, I wanted to get in touch. I’ve had the opportunity to learn a lot more about the market and the demands of your clients. Additionally, we have successfully overcome obstacles like tight deadlines and find effective ways to collaborate with the web development team on the content to advance the project.

All of this is to suggest that I would be pleased to work on any extra articles and website content you may have because of my comprehensive awareness of the brand and audience. We can easily extend the present contract to accommodate the additional work because I have the time to do so. I completely understand if the timing isn’t right now, but please keep me in mind for the future.

Once again, I appreciate the chance to collaborate on your project. The design collateral we produced together makes me incredibly proud, and I can’t wait for users to engage with it. I’d love the opportunity to continue working with you, given the success of the initial launch. I have many suggestions for new and original content for the upcoming social media drops. There would also be no need for further changes because we could keep the existing timelines and payments specified in the contract.

In addition, given our successful history of collaboration, I would appreciate being given consideration if there were any future web design opportunities for your business.I’d be happy to discuss specifics and respond to any inquiries about what an expanded contract might entail.

Regards,

[Name or company of the sender]

[Signature or logo of the sender, if any]

Sample Email To Existing Customer

Sample Email to Existing Customers: 5

Dear [name of the recipient]

I enjoyed developing your company’s website, and I was delighted to read your email letting me know how well it’s doing in terms of online traffic. I wanted to get in touch to see if there was any interest in extending our present contract if the possibility arises now that the website development project has come to a conclusion. The recent project has received a lot of positive feedback, and it is wonderful to see it progressing. On that note, I wanted to inquire as to whether I could contribute to the bigger undertaking involving the brand website.

I recall you talking about the project for the internet store and its short deadline. I now have more capacity to take on work, and I could finish that particular assignment by the deadline. In addition, given our good history of collaboration, I would enjoy being given consideration if there were any future web design opportunities for your business.

I feel that we have collaborated successfully, and I have completed and turned in all the assignments within the allotted [Mention the numbers] hours. I’d be interested in taking on this trickier assignment and completing it to the standards of quality and timeliness that your business has grown to expect. In order to suit your needs and ensure that we are on the same page, I may additionally outline my approach and procedure for the enlarged website project. I greatly value the work we are doing together, so there is no problem if you don’t think it is a good fit.

Given your market strengths, values, and customer base, we think this new product could fit well within the [prospect organization name] portfolio. As a result, we would like to share our ideas with you and the appropriate team. We would expect you to sign a mutual nondisclosure agreement if you want to move on to the next stage, and we will wait for your opinion on this.

Regards,

[Name or company of the sender]

[Signature or logo of the sender, if any]

Sample Email To Existing Customer

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